🗂️ Staff Spaces
Reception Space
Appointment booking, patient intake, phone scripts, daily opening & closing procedures
Nursing Space
Clinical tasks, immunisations, wound care, chronic disease management, triage protocols
Practice Manager Space
HR, compliance, supplier management, financial oversight, staff rosters, incident reporting
AGPAL Accreditation
Standards tracker, evidence checklist, self-assessment progress, previous reports
User Manuals
Best Practice software guides: batching, WorkCover, private billing, Medicare corrections
Meetings
Weekly team huddles, monthly clinical meetings, agendas, minutes templates
🏢 Organisation Chart
Rochedale South QLD 4123
Tue · Thu: 8:00am–4:30pm
Sat · Sun: 8:00am–2:00pm
- ✅ AGPAL Self-Assessment Progress In Progress
- 📋 Best Practice: Daily Batching Guide Manual
- 🦺 How to Upload WorkCover Manual
- 💳 Add Private Payment in Best Practice Manual
- 🏥 Correct Medicare Rejection Items Manual
- 🩺 Nurse Clinical Protocols Clinical
- 📅 Next Team Meeting Agenda Meetings
- 📜 Practice Policies & Procedures Policy
- 🔓 Opening Procedures Checklist Daily
- 🔒 Closing Procedures Checklist Daily
- 📋 Patient Survey 2026 Survey
📊 AGPAL Accreditation Overview
- ✔ Patient communication processes
- ✔ Infection control procedures
- ✔ Medical records management
- ✔ Emergency procedures in place
- ✔ GP availability and access
- ⚠ Change of ownership documentation
- ⚠ Updated staff credentials on file
- ⚠ Nurse clinical protocols updated
- ⚠ Self-assessment completion
- ⚠ RACGP training site application
- 🗓 Mar 2026 – Ownership change lodged
- 🗓 Apr 2026 – RACGP training EOI sent
- 🗓 May 2026 – Extension request (AGPAL)
- 🗓 Jun 2026 – Assessors allocated
- 🗓 TBC – On-site assessment date
📋 Patient Survey 2026
📝 Patient Satisfaction Survey — 2026
We value patient feedback to improve our services and meet AGPAL accreditation requirements.
Please ask patients to scan the QR code or use the link below.
AGPAL Standard 1.1 — Patient feedback & continuous improvement